🖥️ IT Services Engineer
📅 Feb 2025 - Dec 2025
📍 Sydney 🇦🇺
I provided remote and hands-on IT support for a diverse portfolio of small to medium business clients within an Apple Premium Business & Technical Partner environment.
I managed the complete end-user technology lifecycle, from on-boarding to off-boarding, ensuring seamless operations.
My role blended proactive administration with in-depth technical support, focusing on endpoint management (Mobile Device Management) and administering Microsoft 365/Google Workspace environments.